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Jonathan Kam
Attorney and Owner of Jonathan Kam Attorney at Law
Jonathan Kam is the Directeur Général (General Director) and Co-Founder of Botmind, a SaaS solution that automates responses to frequent and time-consuming customer questions in e-commerce.1 He has been in this role since 2017 and has been passionate about technology and customer experience challenges for over 6 years.1
Professional Background
Jonathan specializes in AI, machine learning, and NLP to provide effective solutions for e-commerce businesses.1 Under his leadership, Botmind has attracted more than 70 prestigious clients, including Le Slip Français, Beauté Privée, Leclerc, Jacadi, La Bécanerie, and Vanessa Wu.1
Education and Certifications
Jonathan has pursued various professional development opportunities, including:
- Sandler Training (July 2015)
- New Velocity Sales Training (July 2015)
- KickSaaS Sales Training from Oracle (July 2015)
- Certificate in Advanced Strategy from EDHEC Business School (November 2020)
- Executive Coaching Certificate from HEC Paris (July 2022)
- No-code & Automatisation certification from Contournement (December 2023)1
Language Skills
Jonathan is multilingual, with:
- Native or bilingual proficiency in French
- Full professional proficiency in English
- Limited working proficiency in Spanish1
Mission and Vision
Jonathan's mission with Botmind is to revolutionize customer support in e-commerce by giving meaning back to employees' work and offering a better experience to demanding consumers.1 The company aims to help businesses reduce costs, increase productivity, and improve customer satisfaction through their innovative SaaS solution.1
