Jonathan Jones

Jonathan Jones is a seasoned professional with a strong background in enterprise CRM. He has held various roles in multinational organizations, specializing in the delivery and governance of enterprise IT programs.

His expertise includes Salesforce.com, CRM design, rollout, solution architecture, project and product management, vendor selection and management, as well as agile development practices like Scrum and DevOps.

Jonathan is a certified Salesforce.com Administrator with additional certifications in Advanced Administration, Sales Cloud and Service Cloud Consulting, Platform App Building, and Development Lifecycle and Deployment Design.

His educational background includes a Certificate in Disruptive Strategy from Harvard Business School, a Master's Degree in International Business focusing on Doing Business in Asia from Skema Business School, and studies at the University of Warwick.

Professionally, Jonathan has worked in roles such as Consultant at Self Employed, Architect at CRM Systems at DFS Group Limited, Director of Customer Systems at Pearson, and various other technical and managerial positions in locations like Singapore, China, Australia, and the UK.

Jonathan Jones has a rich professional background spanning various industries and geographies, showcasing his expertise in CRM systems, project management, and enterprise technology solutions.