Jonathan Coscia is an accomplished operations executive with a rich background in the cable industry, boasting over 14 years of valuable experience.

Having started his career in front line call center operations management, he excelled in areas of process improvement and project management, eventually rising to the esteemed position of Group Vice President, Customer Operations at the 8th largest US cable provider.

Jonathan is known for his self-drive, passion for operational excellence, and strong belief in collaborative strategies for achieving success.

He holds a Bachelor of Applied Science (B.A.Sc.) degree in Business Administration and Management, General from the State University of New York at Stony Brook, and has also pursued studies at the State University of New York College at Geneseo.

Throughout his career, Jonathan has held key leadership roles, including Group Vice President of Customer Service at Mediacom Communications, Sr. Director of Process Improvement at Mediacom Communications, Project Manager at BusinessEdge Solutions and BusinessEdge Consulting, Sr Consultant at Hitachi Consulting, and Customer Care Manager at Adelphia Communications.