Suggestions
Jon Ritterbush
FOLIO Customer Account Specialist at EBSCO Information Services
Jon Ritterbush is a FOLIO Customer Account Specialist at EBSCO Information Services.1 He has over 20 years of experience in public and academic libraries.2 Prior to his current role, Jon worked as an E-Resources and Serials Librarian, starting in 2009.3
Education and Skills
Jon holds a Bachelor's degree in cybersecurity from Western Governors University.1 His background includes updated training in technology, which complements his role as a technology advocate.
Professional Experience
Throughout his career, Jon has gained extensive experience in various aspects of library services:
- Current Role: FOLIO Customer Account Specialist at EBSCO Information Services12
- Previous Position: E-Resources and Serials Librarian (starting in 2009)3
- Industry Experience: Over 20 years in public and academic libraries2
Expertise
Jon's expertise lies in library technology and resource management. In his previous role as an E-Resources and Serials Librarian, he recognized the need for an automated system to track usage of electronic resources, demonstrating his understanding of library operations and technology integration.3
As a FOLIO Customer Account Specialist, Jon likely leverages his extensive library experience and technical knowledge to support EBSCO's clients in implementing and utilizing the FOLIO library services platform.