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    Jon Carnero

    Customer Experience leader with a passion for building and connecting people, teams and communities around the world.

    Jon Carnero is a seasoned marketer with a rich background in developing innovative programs across various channels including digital. He boasts extensive experience in diverse sectors such as consumer packaged goods, pharmaceuticals, health & wellness, airlines, financial services, hospitality, consumer electronics, publishing, and fast moving consumer goods.

    With a focus on strategy and client service, Jon excels in fostering strong collaborations, nurturing client relationships, driving organic business growth, strategic planning, staff development, talent management, and coaching. He also has a proven track record in new business development.

    As an early adopter and advocate, Jon leverages innovative technologies to create impactful campaigns, such as micro-targeted social media, social CRM, mobile marketing, lead generation, public relations, strategic planning, e-commerce, big data, and content marketing. He emphasizes the importance of maintaining brand consistency to enhance positive customer experiences.

    Jon Carnero pursued his education at Waseda University, where he studied, and further honed his skills by obtaining a Master of Business Administration (MBA) from Columbia Business School and a Bachelor's degree from the University of California, Santa Cruz.

    Throughout his career, Jon has held key roles in various organizations, including serving as an advisor at Stealth, Chief Brand Officer at SIFTLY.COM, and contributing to leading companies like Epsilon, Digitas, Rapp, CDM New York, CIT, and Dentsu.