Joleen Wadlington

Joleen Wadlington is a seasoned operations leader known for creating collaborative environments and driving results with integrity.

With a proven track record of managing complex projects, Joleen excelled as a Program Executive overseeing a company-wide business and system integration project, leading 70+ associates through process mapping.

Her expertise extends to strategic planning, product research, design, and implementation, governance, and B2B/B2C sales; she streamlined product offerings, exceeding profit margins.

Joleen's leadership was pivotal in developing efficient processes like the Stage-Gate system for executive leadership, enhancing decision-making and project management across multiple functions.

As Chairperson of the Business Policy & Contract Interpretation Committee, she drove policy transformations aimed at boosting growth and customer satisfaction.

In previous roles, Joleen successfully managed telesales contact centers, surpassing sales targets consistently and overseeing extensive operations and sales training.

She holds a background in Business Administration and Management from Villanova University & Des Moines Area Community College.

Currently serving as the Senior Information Officer at Ramsey Solutions, Joleen's prior positions include Executive Director of Governance and Director roles at American Home Shield.