Jolan Simpson

Jolan Simpson is the Senior Vice President and Director of Enterprise CRM and Intelligent Automation Strategy and Operations at Truist, based in the Atlanta Metropolitan Area. With a strong background in client experience and marketing research, Simpson has developed expertise in leading teams focused on intelligent automation and customer relationship management within the financial services industry.

Simpson's professional profile indicates a robust network, boasting over 500 connections on LinkedIn, reflecting significant engagement in the industry. Their role at Truist involves strategizing and overseeing operations related to enterprise-level customer relationship management and automation initiatives, which are critical for enhancing client interactions and operational efficiency at the bank.12