John Wilson

John Wilson is a seasoned professional with a diverse background in Information Technology and Operations Management.

Currently serving as the CSM (Customer Success Manager) at Trend Micro, demonstrating his expertise in customer relations and technical solutions.

Previously, John held pivotal roles at renowned organizations like Bank of America Merrill Lynch, HP Enterprise Security Services, and Clear Channel Communications.

At Bank of America Merrill Lynch, he excelled as an Operations Analyst and Incident Manager, showcasing his proficiency in critical incident handling and operations analysis.

During his tenure at HP Enterprise Security Services, he led the Global Banking and Markets Network Operations Team, further honing his leadership and technical skills.

John has a solid foundation in IT operations, evident from his experience as a Production Control Operations Engineer at Bank of America / Countrywide.

His journey began as a Network Administrator at Clear Channel Communications, where he developed a strong understanding of network infrastructure and administration.

With a track record of success in managing operations, analyzing incidents, and leading teams, John Wilson brings a wealth of expertise to the tech and financial sectors.