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John Urbaitis
Manager of Residential Loan Servicing at Alliant Credit Union
John Urbaitis is a results-driven Financial Services and Banking Executive with a proven track record of over 25 years in management. He excels in starting or re-engineering departments, identifying business requirements, and enhancing efficiency through process improvement. With a strong background in operations, lending, collections, and project management, John is skilled in building process maps and workflows to optimize productivity. As a Six Sigma Black Belt, he specializes in quality analysis and process improvement, making him a valuable asset to any organization. John has led the creation of various departments like Property Remediation and Credit Card Servicing, managed acquisitions, and mergers of financial institutions, and excelled in Collection Operations encompassing call center management, asset repossession, and foreclosure. His expertise extends to commercial, retail, and mortgage loan servicing, including handling portfolios for Freddie Mac, Fannie Mae, and Federal Home Loan Bank.
