John Shapiro

John Shapiro is the Chief Product & Technology Officer at Lightspeed Commerce, a position he has held since 2023. Based in the Greater Boston area, Shapiro has built a robust career in product management and technology leadership, primarily in sectors such as consumer products, small to medium-sized businesses (SMB), fintech, and software as a service (SaaS).

Professional Background

• Current Role: As the SVP of Retail (Product & Technology) at Lightspeed Commerce, Shapiro focuses on leveraging technology to enhance customer experiences and drive business growth.
• Previous Experience:
  • Wayfair: Held multiple roles including Head of Product and Design for Global Supplier & Merchandising from 2022 to 2023.
  • Intuit: Served as Director of Product Management for QuickBooks Online from 2015 to 2018.
  • Adobe Systems: Worked as a Senior Product Manager from 2009 to 2013.

Education

• Harvard Business School: MBA (2005 - 2007)
• Stanford University: Bachelor of Science (2001 - 2005)

Achievements

Shapiro is recognized for his contributions to product management, including:

• Co-founding the Product Management Development Program at Intuit, which successfully hired over 30 candidates.
• Leading the launch of Adobe Wave, a product designed for desktop notifications.

Philosophy and Vision

Shapiro emphasizes the importance of understanding customer needs deeply and believes in creating "magic" through technology. He is also committed to mentoring the next generation of product leaders, fostering their development in fast-paced environments.

His extensive experience in various high-growth companies positions him as a significant figure in the tech industry, particularly in product innovation and management.