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John Onsa
Director of Food and Beverage Renaissance Toledo Downtown
Professional Background
John Onsa is a seasoned professional in the hospitality industry, boasting extensive experience in food and beverage operations. With a career spanning over several years, John has successfully assumed key leadership roles that have shaped the culinary and service landscapes of various prestigious establishments. Currently, he serves as the Director of Food and Beverage at the Toledo Renaissance Downtown Hotel, where he is responsible for overseeing culinary operations, enhancing guest experiences, and coordinating strategic planning to drive business success. John's leadership is characterized by his ability to innovate and inspire teams to achieve excellence in service delivery.
Before his current position, John served as the Director of Restaurants and Bars at Two Roads Hospitality. In this role, he played a pivotal part in elevating dining experiences and introducing new concepts that resonated well with guests and contributed to the establishment's growth. His capacity to manage diverse restaurant operations while maintaining high standards of quality and performance has set him apart as a leader in the industry.
John's career trajectory also includes key roles at Greystone Golf & Country Club, where he was the Director of Food and Beverage. Here, he guided a dedicated team in managing upscale food service in a competitive market, focusing on delivering exceptional member experiences. His tenure at Omni Hotels & Resorts as the Assistant Director of Food and Beverage further solidified his expertise, as he contributed to the overall operational excellence of one of the nation’s leading hospitality brand.
In addition to these roles, John has rich experience as a Food and Beverage Operations Manager at St. Andrews Country Club, where he enhanced operational efficiencies and successfully managed large-scale events. His early career foundation at Kessler Collection and Marriott International equipped him with critical skills and insights into managing complex food and beverage services, preparing him for the significant leadership roles he has since assumed.
Education and Achievements
John Onsa's educational background lays the groundwork for his successful career in hospitality. He began his academic journey studying Radio and Television Broadcasting Technology/Technician at the University of Dayton. This unique foundation in communication and technology has undoubtedly contributed to his ability to connect with diverse audiences and enhance the overall dining experience through effective communication strategies.
John capitalized on this knowledge by further pursuing a Bachelor's Degree in Communication and Media Studies at Temple University. His education has equipped him with valuable insights into media relations, marketing, and customer service, all of which are critical to the hospitality industry. The combination of technical skills from his early education and the interpersonal skills from his advanced studies has enabled John to excel in his career.
Throughout his professional journey, John has consistently demonstrated a commitment to excellence and innovation. He has successfully led initiatives that improve operational efficiency and enhance customer satisfaction. His accolades include recognition for outstanding culinary programs and guest service strategies that have received accolades from industry peers and associations.
Notable Achievements
- Innovative Restaurant Concepts: At Two Roads Hospitality, John was instrumental in the creation and implementation of innovative dining concepts that attracted a diverse clientele, eventually leading to increased patronage and profitability.
- Team Leadership and Development: John’s emphasis on team training and development has resulted in a highly motivated workforce known for its attention to detail and commitment to delivering exceptional service.
- Event Management: His experience managing significant events at St. Andrews Country Club included high-profile gatherings that went off without a hitch, combining meticulous planning with exquisite service.
- Operational Efficiency: At both Greystone Golf & Country Club and Omni Hotels & Resorts, John developed strategies that streamlined operations, notably improving service times and reducing costs while adhering to quality standards.
- Customer Satisfaction: John has a proven track record in enhancing customer satisfaction scores by implementing innovative service delivery techniques and engaging dining experiences that resonate with guests.
John Onsa’s journey in the food and beverage sector is marked by dedication and a relentless pursuit of excellence, making him a highly respected figure in the hospitality industry.
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Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
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