John O'Donnell

John O'Donnell is a seasoned Sales Director with an impressive background in customer experience (CX) services. He leads ModSquad, a leading company in the CX Service industry, providing innovative solutions to top brands worldwide. O'Donnell studied Marketing at Fairfield University and holds an H.S. degree from Xavier High School.

O'Donnell has a vast experience and an extensive network of connections, having held several leadership positions in different organizations. Prior to ModSquad, he served as Senior Enterprise Sales Director at Yelp, Director of Global Client Development at Integral Ad Science, and Director of Agency Development at Integral Ad Science. He also served as Director of Sales, Eastern Division at MaxPoint, Sales Executive at SAY Media, National Advertising Director at Time Inc., Sales Manager at Reader's Digest, and Media Planner at Ogilvy & Mather.

Since 2007, ModSquad has been providing customer support, content moderation, trust and safety, community management, and social media services. The company has successfully reinvented traditional outsourcing by embracing remote work and developing a patent-pending security platform called Cubeless. The company offers hourly services, deploying a team of experienced and empathetic Mods rather than inefficient FTEs.

Overall, John O'Donnell is an expert in CX services that has dedicated his career to develop innovative solutions for customer support, content moderation, and social media. He is an active member of the tech community and a well-respected professional in his field.