John Leviste

John Patrick Leviste is a seasoned professional currently serving as the Senior Learning Experience Manager at TaskUs, a role he has held since November 2021. Based in Batangas, Calabarzon, Philippines, he specializes in Training and Performance Development, focusing on fostering a culture of continuous improvement through effective training strategies.

Professional Background

• Current Position: Senior Learning Experience Manager at TaskUs (November 2021 - Present)

  • Responsibilities include managing the initiation and implementation of training initiatives, overseeing training for new campaign launches, and ensuring compliance with internal policies.

• Previous Role: Learning Experience Manager at TaskUs (August 2018 - October 2021)

  • Managed day-to-day training operations, developed training programs for team leaders and teammates, and tracked training completion metrics.

• Earlier Experience: Trainer at TeleTech (June 2010 - August 2012)

  • Facilitated language and product training for new hires and conducted uptraining sessions for existing staff.

Skills and Competencies

John Leviste is recognized for his ability to lead projects effectively, manage teams of trainers, and implement strategies that align with both operational and client objectives. His expertise includes:

• Planning and executing training programs
• Monitoring performance against key performance indicators (KPIs)
• Conducting evaluations and providing feedback for continuous improvement

Overall, John Patrick Leviste's extensive experience in the field of training and development positions him as a key contributor to enhancing learning experiences within organizations like TaskUs.