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John Ho 何重義
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John Ho (何重義) is a co-founder of Service Matters, LLC, a company specializing in customer success and loyalty programs.12 With over ten years of experience in the field, John has established himself as an expert in improving customer experience.
Professional Background
John co-founded Service Matters, LLC in 2015. The company focuses on enhancing customer experience and developing loyalty programs for businesses. As a co-founder, John collaborates with other industry professionals to provide innovative solutions in the customer service sector.2
Expertise
John's expertise lies in:
- Customer success strategies
- Loyalty program development
- Customer experience improvement
His extensive experience in these areas has likely contributed to the growth and success of Service Matters, LLC.
Education
John Ho received his education from Southern Illinois University.1 While the specific degree is not mentioned in the available information, his educational background has likely played a role in shaping his career in customer service and business management.
Online Presence
John maintains a professional presence on LinkedIn, where his username is "johnho".1 This platform likely serves as a means for him to connect with other professionals in his field and share insights about customer service and loyalty programs.
John Ho's role as a co-founder of Service Matters, LLC and his extensive experience in customer success demonstrate his commitment to improving business-customer relationships and driving customer loyalty in various industries.