John Green is a seasoned IT service professional with a strong background in service delivery, P&L, business change, and service process implementation on an international scale.

He emphasizes positive leadership and a practical approach to achieving results and value in his work.

John is an ITIL Expert, showcasing his proficiency in IT Service Management, and has extensive experience in leading business change initiatives within service units.

His specialties include change leadership and management, business process design and deployment, and process/technology integration.

John Green holds a B.Sc Hons. in Computer Engineering from the University of Manchester, UK.

Throughout his career, he has held various key roles such as IT Service Transformation Consultant and IT Service Delivery Manager at the University of Salford, Head of Customer Service (EMEA) at Intervoice, Manager of Business Process Engineering at Intervoice-Brite, and Technical Support Team Lead/Engineer at Brite Voice Systems.