John Gallaugher

John Gallaugher is a Visiting Scholar in the School of Computer Science at the University of Technology Sydney (UTS).13 He is also an Associate Professor of Information Systems at Boston College, specializing in areas such as technology for competitive advantage, network effects, social media, entrepreneurship, and IT in developing nations.2

Professor Gallaugher has made significant contributions to the field of information systems and technology management:

Research and Publications

He has authored numerous influential papers, with his work on social media and customer dialog management at Starbucks being particularly well-cited.2 Other notable publications include research on:

• Network effects in software markets
• Business process digitization
• Revenue streams for digital content providers
• E-commerce and distribution channels

Teaching and Academic Experience

At Boston College, Professor Gallaugher teaches courses related to information systems and technology management. He is known for his engaging teaching style and for bringing real-world technology experiences into the classroom.6

Visiting Scholar at UTS

As a Visiting Scholar at UTS, Gallaugher has been involved in teaching and academic activities:

• He taught iOS/SwiftUI during his stay from mid-January through mid-April 2024.4
• His last teaching engagement in Australia included a student visit to Google and teaching at UTS.5

Industry Connections

Professor Gallaugher maintains strong connections with the technology industry:

• He and his students regularly visit technology executives, entrepreneurs, and venture capitalists in San Francisco.6
• During his time in Australia, he arranged visits to companies like Google and Apple for his students.5

Through his role as a Visiting Scholar at UTS and his ongoing work at Boston College, John Gallaugher continues to bridge the gap between academic research and practical industry applications in the field of information systems and technology management.