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John Fishback
Chief Product and Customer Experience Officer at First Bank & Trust
John Fishback is a highly accomplished professional with a diverse background in product management, customer experience, finance, and consulting.
He holds a Bachelor of Arts in English from Georgetown University and a Master of Arts in Interdisciplinary Studies focusing on economics, politics, and rhetoric from New York University Gallatin School of Individualized Study.
John has held significant roles in various organizations, including being the Chief Product and Customer Experience Officer at First Bank & Trust, the Vice Chairman of the Board at the same institution, and a Member of the Board of Directors at FB&T Brookings.
Prior to his current role, he has served as the Director of Relationship Delivery at Fishback Financial Corporation, VP of Advisory at Gartner, Principal Executive Advisor at CEB now part of Gartner, and as an Adjunct Faculty at Leadership Academies at CEB.
His professional journey also includes positions such as Principal at 154 Consulting, Independent Consultant working with various clients, Director of Business Banking Board at Corporate Executive Board, and Associate Director of Sales at Corporate Executive Board.
John Fishback's educational and professional background showcases his expertise in leadership, financial services, consulting, and customer-centric strategies.