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John Dunn
Sr. Director, Ticketing Strategy & Partnerships at AXS
Professional Background
John Dunn is a highly experienced professional in the field of ticketing strategy and partnerships, boasting a versatile career that spans over a decade in the entertainment and sports industries. Currently serving as the Sr. Director of Ticketing Strategy & Partnerships at AXS, John has been instrumental in driving innovative solutions and strategies to enhance ticketing processes and customer engagement. His role requires a keen understanding of market trends and an ability to foster relationships with partners, ensuring that ticketing operations align with the broader goals of the organization.
Before taking on his current position, John held various roles within AXS, including Director of Ticketing Strategy, Senior Account Manager, and Account Manager. In each of these positions, he demonstrated exceptional skills in client relationship management, operational excellence, and strategic planning. His tenure at AXS showcases his commitment to excellence and dedication to providing outstanding service in the dynamic world of live events.
Education and Achievements
John Dunn graduated with a Bachelor of Arts in Sociology from the University of Southern California, an education that provides a strong foundation in understanding social dynamics and consumer behavior. This knowledge has undoubtedly played a significant role in shaping his approach to ticketing strategy and partnership development at AXS.
In addition to his impactful work at AXS, John’s career journey has included various roles that have enriched his experience and expertise. He started his professional journey as an intern in the Sports Department at KABC 7, a prominent news station in Los Angeles. This opportunity allowed him to gain valuable insights into the sports media landscape, which he has leveraged throughout his career.
John's role as Operations Manager at Razorgator provided him with hands-on experience in managing ticketing operations, while his earlier experience as a VIP Representative/Team Lead honed his skills in customer relations and service excellence. This diverse background equips him with a unique perspective on the ticketing industry, allowing him to craft strategies that resonate with customers and partners alike.
In his earlier roles, including Account Management in Exhibitor Services at Fandango and multiple account management positions at AXS and Outbox Technology, John has been recognized for his ability to juggle multiple tasks efficiently while delivering results. His leadership approach combines strategic foresight with a focus on collaboration, both of which are vital in the fast-paced environments of ticketing and customer service.
Notable Achievements
Throughout his career, John Dunn has made notable contributions to the companies he has worked for, particularly in enhancing their ticketing strategies and partnership frameworks. At AXS, he has played a pivotal role in developing new initiatives that improve customer access to events, ensuring a seamless ticket purchasing experience.
John’s achievements are a testament to his innovative thinking and ability to adapt to the ever-evolving landscape of ticketing and live events. His strategic partnerships have not only increased customer satisfaction but have also contributed significantly to the overall success and profitability of AXS.
In summary, John Dunn is a dedicated professional with a rich background in sociology and vast experience in ticketing strategy and partnerships. His career reflects a continuous commitment to excellence, innovative strategies, and fostering strong relationships. As he continues to navigate the complexities of the ticketing industry, his expertise and passion promise to yield further advances and enhancements in the field.
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