John Cox

John Cox is a senior executive who has held several key roles, particularly at Australia Post and more recently at Coles Group.

At Australia Post

• John Cox was appointed as the Executive General Manager (EGM) of Transformation and Enablement in March 2020, a role he held until he left the company.356
• Prior to this, he served as the Chief Information Officer (CIO) of Australia Post from August 2016 to March 2020.135
• As EGM of Transformation and Enablement, he was accountable for strategy, technology, communications, government relations, data science, and the transformation office. This role involved overseeing the modernization of systems, digitization of services, and investments in areas such as infrastructure, automation, and data analytics.135

At Coles Group

• In August 2021, John Cox joined Coles Group as the Chief Technology Officer (CTO), where he is leading a new-look technology leadership team. This team includes several former Australia Post executives and is part of a structural change to adopt a product-centric model and agile ways of working.24

Background and Responsibilities

• Cox has a strong background in technology and transformation, having led significant IT projects and strategic initiatives at Australia Post, including a major network transformation across 4000 sites.135
• He is also involved in exploring advanced technologies such as artificial intelligence, machine learning, predictive modeling, and robotics to enhance safety, customer experiences, and commercial outcomes.13

His current role at Coles Group continues to leverage his expertise in technology leadership and transformation.