John Cowles

John Cowles is a seasoned executive known for his leadership in various industries, currently recognized for his role as the Chief Executive Officer (CEO) of TruGreen, the largest lawn care company in the United States. He assumed this position on September 17, 2018, and led the company until November 2023, overseeing significant growth and strategic initiatives aimed at enhancing customer service and employee engagement.14

Professional Background

Before joining TruGreen, Cowles served as CEO of FXI, a leading flexible polyurethane manufacturer, where he successfully transformed the company into a consumer-centric organization. His previous roles include leadership positions at Touchstone Wireless, George Weston Bakeries, Kraft Foods, and Campbell Soup Company. His extensive experience spans over three decades in various sectors, including consumer goods and manufacturing.235

Education

Cowles holds a Bachelor of Science degree in Operations Research and Industrial Engineering from Cornell University and an MBA from Harvard Business School. His educational background complements his strategic approach to business management and operational efficiency.3

Leadership Philosophy

During his tenure at TruGreen, Cowles emphasized creating a strong company culture focused on customer loyalty and associate empowerment. He implemented leadership development programs and utilized personality assessments to enhance team effectiveness and communication within the organization.2 Cowles's leadership style is characterized by a commitment to innovation and a balanced focus on productivity and quality.2

Transition

In November 2023, Cowles stepped down from his role at TruGreen, succeeded by Kurt Kane. Under Cowles's leadership, TruGreen expanded its services to over 2.3 million customers across the U.S. and Canada, solidifying its position as an industry leader.45