John Coleman

John Coleman is a Software Development Engineer at PagerDuty with a unique and diverse background.12 Here are some key details about him:

Professional Background

John has an extensive career spanning nearly 20 years in social services before transitioning to the tech industry.1 His previous roles include:

• Working at The University of Chicago
• Serving in the United States Peace Corps
• Teaching in Chicago public schools
• Working for Child Protective Services
• Involvement with the Catholic Church
• Working for the U.S. federal government in probation and parole programs

Current Role

At PagerDuty, John works as a Software Development Engineer.2 He brings his clinical psychological background to his current role, using it to analyze and understand the psychological theories behind agile software development practices at the company.1

Education

John holds a degree from The University of Chicago, which likely contributed to his background in clinical psychology and social work.2

Personal Interests

Outside of his professional life, John has some notable personal achievements:

• He is an IRONMAN Finisher, indicating a passion for endurance sports.2
• He served as a Peace Corps Volunteer, which aligns with his background in social services.2

Transition to Tech

John's transition from social services to the tech industry was significant, and he has described it as a "culture shock" comparable to his 2.5 years living in the Andes Mountains of Ecuador.1 He found comfort in PagerDuty's retrospective meetings and the support from veteran engineers, which helped ease his transition into the tech world.1

John Coleman's unique combination of experiences in social services and software engineering allows him to bring a distinctive perspective to his role at PagerDuty, particularly in areas related to team dynamics, reflective practices, and psychological aspects of agile development.