John Burns

John Burns is a prominent figure in the hospitality technology industry with a career spanning several decades.1 He is the founder and President of Hospitality Technology Consulting (HTC), a company he established in May 1992.13

Career Highlights

Born and educated in Canada, Burns began his career managing university conference centers in Ottawa and Vancouver.1 His journey in the hospitality industry took a significant turn in 1980 when he joined Hyatt International Hotels, starting as an assistant director of sales at the Hyatt Regency Vancouver and later moving to the corporate headquarters in Chicago as director of reservation services.1

Throughout his career, Burns held senior positions at several notable companies in the hospitality sector, including:

• Ramada, Inc.
• THISCO (later known as Pegasus Solutions)
• INTRICO, a technology innovator1

Hospitality Technology Consulting

As the President of HTC, Burns leads an international consulting service that specializes in:

• Assisting hotel chains and independent hotels
• Optimizing central reservations systems
• Enhancing electronic distribution
• Improving revenue management programs13

Achievements and Recognition

Burns has received several accolades for his contributions to the hospitality technology field:

• Inducted into the HFTP International Hospitality Technology Hall of Fame
• Recipient of the ISHC Pinnacle Award
• Awarded the HEDNA Outstanding Contributor Award1

Additionally, he has been identified by Lodging Magazine as one of the ten hospitality experts changing the travel industry.2

Professional Certifications and Affiliations

• Certified Hotel Administrator (CHA) by the American Hotel & Lodging Association (AH&LA)
• Co-founder of Hotel Technology-Next Generation (HTNG)
• Active member of HEDNA, HFTP, HTNG, and HSMAI1

John Burns is known for his deep experience and commitment to the hospitality industry, particularly in the realm of technology.4 His expertise and insights continue to shape the landscape of hospitality technology, making him a respected figure in the field.