Joey Kilrain

Joey Kilrain (He/Him) is a seasoned design leader and experience design professional currently serving as Vice President / XD Principal at BNY Mellon.1 With over 20 years of experience in the industry, Joey has established himself as an expert in digital product innovation, user experience, and design thinking.2

Professional Experience

At BNY Mellon, Joey has been instrumental in:

• Developing innovative digital products for Fintech services
• Improving customer experience engagement rates
• Utilizing both qualitative and quantitative research methods
• Creating customer-centric products using web3 technologies
• Collaborating on design thinking workshops to enhance desktop and mobile app experiences1

In addition to his role at BNY Mellon, Joey is also the Founder and CCO of DED, a digital experience design company he established in 2016.1 This venture focuses on creating unified experiences across enterprise applications, offering end-to-end solutions from ideation to execution.

Educational Contributions

Joey's commitment to sharing knowledge and fostering talent is evident in his roles as:

• An Adjunct Professor at the Fashion Institute of Technology since 2013
• A mentor with ADPList's community since 20192

Skills and Expertise

Joey's areas of expertise include:

• User experience (UX) design
• Design thinking
• AI personalization
• Data visualization
• Team building and leadership
• Customer experience optimization2

Personal Interests

Outside of his professional life, Joey has diverse interests, including:

• Classic car restoration
• General contracting
• Collecting vintage signage
• AI enthusiasm
• World travel
• Typography
• Illustration2

Joey Kilrain's career trajectory and diverse skill set demonstrate his passion for design, innovation, and mentorship in the rapidly evolving digital landscape.