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Joey de Laat
Director Customer Insights and Product Definition at Hapag-Lloyd AG
Joey de Laat is a data-driven marketer with a passion for combining data and marketing to help brands unleash their business potential.
His expertise lies in creating, communicating, and implementing customer insights, as well as persuading C-level executives to make data-driven decisions.
With a strong background in project management across various organizational levels, Joey has industry experience in Energy, Transport & Logistics, and Banking sectors.
He excels in using tools like Salesforce.com, Eloqua, SPSS, and is an NPS expert focusing on loyalty drivers.
Joey de Laat's educational background includes a Master of Science (MSc) in Communication Studies, among other degrees, and has held key roles such as Director Customer Insights and Product Definition at Hapag-Lloyd AG.
His career journey includes positions at reputable companies like Maersk Line, Avans Hogeschool, and KEMA Quality B.V., where he contributed as a Global Customer Loyalty & Insights Manager and Senior Manager Global Marketing, showcasing his skills in marketing research, coaching, and teaching.
For any inquiries, Joey de Laat can be contacted via email at joeydelaat@outlook.com.
