Joel Strickland

Joel P. Strickland is the Director of Client Relations for Online Data Exchange LLC, the company that owns the e-OSCAR application.13 He has been with the company for over seven years and leads the client relations team.3 In this role, he is responsible for:

1. Supporting data furnishers through feature development, services, training, and communication3
2. Monitoring delivery against contractual obligations
3. Ensuring the e-OSCAR platform meets the service needs of Data Furnishers
4. Driving customer learning and outreach
5. Supporting key initiatives
6. Driving improvements in customer experience, control, receivables management, and expense1

Professional Background

• Prior to joining Online Data Exchange, Strickland had a 12-year career at Citibank, where he gained experience in North American Cards Customer Service, Global Collections Operations, and Global Consumer Bank Operations & Technology1
• Before Citibank, he spent 13 years in the Property and Casualty Insurance industry, culminating in the role of national Product & Pricing Manager for Recreational Vehicle insurance products at GMAC Insurance1

Education

• Bachelor's degree in Communications Media from Appalachian State University
• Master's Degree in Business Administration from Jacksonville University1

Personal Life

• Resides in Saint Johns, FL with his wife, Jennifer, and their three children
• Enjoys competing in Ironman and half-Ironman distance triathlons13

Joel Strickland's expertise in the e-OSCAR system and FCRA dispute resolution makes him a valuable resource in the industry, often participating in discussions and presentations on these topics.24