Southwestern

Senior Community Manager

- Managed the Minecraft community team of 6 community and social media managers•	Created and oversaw the safety and 24/7 moderation program for the Minecraft franchise•	Developed launch strategies to ensure successful support for key beats and new IP releases•	Oversaw <a href="http://Minecraft.net/Community">Minecraft.net/Community</a> editorial growing to over 1M page views per month•	Oversaw the editorial for Minecraft Switch news growing to over 5M reads per month•	Managed Discord servers, growing the Minecraft franchise titles to over 800k server members•	Oversaw the growth of the Minecraft Xbox Club to over 100M members and 1M reach per month

Microsoft

Senior Community Manager - Minecraft

- Managed community strategy and engagement for WWE Immortals, Mortal Kombat X Mobile, Injustice, Injustice 2, DC Legends, Shadow of War Mobile, and Westworld•	Oversaw WB Games Mobile Community Team staff•	Created innovative cross-functional projects that drove community growth and engagement •	Advocated for customer service to deliver best in class customer satisfaction•	Developed cross-studio global Community Council for Mobile focused communities•	Established KPI’s and reporting to achieve goals in engagement, retention and growth.

WB Games San Francisco

Lead Community Manager - Mobile

- Oversaw Global Community Team of 11 staff members•	Developed Global community strategy for WildStar – focusing on high engagement metrics•	Established KPI’s and reporting to achieve goals in engagement, retention, and acquisition•	Successfully launched WildStar, while overseeing community and social growth•	Project managed communication messaging and deliverables for publishing•	Managed Global community budget and ROI versus community spending•	Reviewed and edited update notes for public facing platforms •	Streamlined community projects, processes, and  workflows

Carbine Studios

Community Team Lead

- Oversaw day-to-day development of game features•	Managed game releases - coordinating efforts with development and QA•	Ran daily scrums for game pods•	Oversaw development and delivery of over 400 game levels on multiple platforms (web, iOS, Android)•	Assisted with game development and level design for arcade titles•	Drove over $1M in Community sourced revenue.•	Developed new game IP launch best practices for Zynga titles.•	Launched Bubble Safari and helped grow it to the #1 social arcade title.•	Grew Bubble Safari fan network from 0 to 3M in 6 months.•	Wrote game specs that drove revenue, engagement, and virality for multiple game titles.•	Managed Zynga Global moderation staff of 28 employees.•	Developed streamlined processes, procedures, and improvements for Zynga moderation. •	Oversaw Zynga forum technologies as Community point of contact.

Zynga

Producer / Senior Community Manager

- Managed all aspects of Social Media efforts on social networking sites.•	Created, implemented, and conducted social promotions that drove growth results across all social platforms.•	Produced live video web broadcasts, both in studio, and in the field on location.•	Developed social best practices to maximize social reach.•	Developed social launch strategies for new game IP's.

Sony Online Entertainment

Community Relations Manager

- Managed community and social media content that reached a network of over 20 million gamers.•	Worked with the product management and the development teams to generate engaging multi-media content, including videos, podcasts, and walkthroughs.•	Streamlined the web content work-flow process for enhanced efficiency.

MTV Networks

Community & Social Media Specialist

- Managed all aspects of Social Media efforts on social networking sites. While under my guidance I was able to grow visibility from 0 to over 100,000 fans and increased impression to over 150,000 per update.•	Conducted executive level meetings that reviewed social media trends and metrics, which kept all involved parties on the same page and assisted in getting buy-in from all parties within.•	Produced live video broadcasts through Ustream. Humanized the company by utilizing online video by putting a face to the products. Improved the production value of each broadcast and the channel became one of Ustream's featured channels.•	Generated creative strategies for brand awareness through social media. Created social media promotions and plans promoting and growing communities.•	Defined the best practices for social media efforts for internal groups, unifying communication strategies to provide a cohesive, organized, messaging plan.•	Produced and designed an Alternate Reality Game (ARG), which sparked a great deal of interest within the game community and featured interactive content in-game, on the web, and on forums.

Joel Sasaki