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Emba Joseph Torres
Director, Telecom Architecture at ServiceNow
Joe Torres is a seasoned professional with over 20 years of experience in Telecom & IT Leadership, demonstrating a deep understanding of complex business service operations.
He excels in cross-functional collaboration, working closely with business operations, senior leadership, information technology, and external partner teams.
Joe Torres has a proven track record at the intersection of business outcomes and technology, notably establishing and leading AT&T's inaugural ServiceNow platform Center of Excellence.
He is a two-time President's Club Winner and is recognized for his role as a business collaborator and mentor, having received the HACR (Hispanic Association of Corporate Responsibility) Leadership award.
His educational background includes studying Business at Colorado Technical University, earning a Master of Business Administration in Management from Saint Mary's College of California, and a Bachelor of Science in Business Management from the University of Phoenix.
Joe Torres has held key positions in reputable organizations, such as Director of Telecom Architecture at ServiceNow, and previously served as Director of Transformation Strategy, Director of Technology Architecture, Area Manager of Software Development, and Manager of Customer Service/Training at AT&T.