Joe Robilotti

Joe Robilotti is a professional in call center and operations leadership at Availity. He holds a position as Manager of Client Services / Call Center, where he plays a crucial role in overseeing the company's customer support operations.12

In his current role, Joe provides joint leadership to the Availity Client Services Call Center Support Team. This team consists of 3 managers, 3 team leads, and 27 full-time associates, indicating a significant level of responsibility in managing a substantial customer service operation.1

Joe's expertise is further demonstrated by his Six Sigma Yellow Belt Certification, which suggests a strong background in process improvement and efficiency methodologies.1 This certification is likely valuable in his role of managing and optimizing call center operations.

While specific details about Joe's career history or educational background are not provided in the available information, his current position and certifications indicate that he is an experienced professional in the field of client services and call center management, particularly within the healthcare technology sector where Availity operates.