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Dr. Joe Leader
Group Chief Executive Officer, APEX (Airline Passenger Experience Assoc.), IFSA (International Flight Services Assoc.), and Future Travel Experience (FTE)
Joe Leader is a seasoned professional serving as the Group Chief Executive Officer (GCEO) of APEX (Airline Passenger Experience Association), IFSA (International Flight Services Association), and FTE (Future Travel Experience).
With over five decades of experience, APEX stands as the largest global airline association dedicated to enhancing the airline passenger experience.
Joe Leader holds a Ph.D. level of expertise and is recognized as an expert industry speaker in aviation, passenger experience, technology, and marketing psychology.
His educational background includes a BA and MA from Emory University, an MBA in Technology Management from the University of Phoenix, and a PhD in Business with a specialization in Leadership & Organizational Change from Walden University.
Throughout his career, Joe Leader has held significant positions such as the Group CEO at APEX, Chief Marketing Officer at BlackJet, Vice President at PossibleNOW, Chief Strategic Advisor at West Physics, President at Air Taxi Association (ATXA) at Travelport, Senior Director at LSI, and Director at AMI.