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Joaquin Ortiz
Client Success Manager
Joaquin Ortiz is a seasoned customer success expert with a passion for helping companies enhance their products to create enjoyable and seamless experiences for users.
He holds a Master of Business Administration (M.B.A.) from the University of Portland and a Bachelor of Science in Business Administration with a focus on Marketing from California State Polytechnic University-Pomona.
Throughout his career, Joaquin has held diverse roles in various organizations, including Client Success Manager at Panorama Education, Small Business Owner at Coach Joaquin Fitness DJ, and Customer Success and Onboarding Specialist at Carrot.
His experience also extends to roles such as HSI Data Specialist at Sacramento City College, League Director and Marketing Manager at Tracktown Youth League, and Head Distance Coach and Core/Weight Trainer at Inderkum HS Cross Country/Track and Field.
Joaquin has showcased his versatility through positions like WordPress Specialist and Project Coordinator at The Keryx Group, Front Desk Volunteer at Davis Community Acupuncture Clinic, and Boneyard/Heavy Equipment Operations at Insomniac Events.
Additionally, he has contributed his skills as Venue/Site Operations Support at Coachella Valley Music and Arts Festival, Marketing Coordinator at Hacker Lab, and Web Master at Jesse Ortiz for Yolo County Superintendent.
His background also includes roles such as Headmaster Burrito Maker at Portland Burrito Project, Assistant Track and Field Coach at the University of Portland, and Sales Associate at Fleet Feet Sports.
Moreover, Joaquin has served as Assistant Coach and Core/Weight Trainer at Woodland High School, CEO at OnWater, and Production Director at The Noise Academy.
He has volunteered his expertise as Relay for Life Pomona - Entertainment Director at the American Cancer Society and Production Assistant at Guerilla Union Inc.
Joaquin's leadership skills were evident in his role as Secretary of Programs and Services at Cal Poly Pomona Associated Students Inc., where he also served as the Special Events Chair.
With a rich background spanning various industries and roles, Joaquin Ortiz brings a wealth of experience and a customer-centric approach to his endeavors.