Joao Paiva

Meet Joao Paiva, a seasoned product strategist and entrepreneurial expert with a wealth of experience in product operations, customer support, and building user-centered products that succeed in the market. With an MBA from the prestigious Babson F.W. Olin Graduate School of Business, and a master's in UX Design and Informational Architecture, Joao brings a powerful blend of business, marketing, and design skills that help startups launch their product to market successfully.

At the moment, Joao is the Customer Success Lead at VIN IQ, where he works full-time, managing customer success operations, and helping clients succeed with SaaS platforms. With his experience in product design freelancing, Joao also supports startups with product strategy, user research, low-code web design, and more.

Joao has an impressive career that spans across different industries, working as a Content Writer at PRODX, a Product Manager at Kamel Turismo, TIM Brasil, and being the Founder of IDAE Innovation & Service Design. He also worked as a business analyst at TIM Brasil and interned at L'Oréal as a product marketing expert.

When Joao is not driving customer success or freelancing as a product design strategist, you can find him indulging in his hobbies, including pottery, playing the acoustic guitar, and traveling with his lovely wife.

In summary, Joao Paiva is a dynamic product strategist, MBA graduate, and critical thinker with an entrepreneurial mindset, excellent leadership skills, and a passion for building user-centered products that grow businesses.

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