Joanne Thursday U.

Client Success Practice Leader, Financial and Business Services at Sterling | Key Account Management Certified

Joanne Thursday U. is a seasoned professional in the Business Process Outsourcing (BPO) industry with 14 years of experience.1 She currently holds the position of Client Success Practice Leader for Financial and Business Services at Sterling.2

Professional Background

Joanne is known for her expertise in client success and account management. She focuses on solutioning, client satisfaction, and growth.3 Her LinkedIn profile describes her as an industry pioneer in the BPO space.1

Key Skills and Certifications

Key Account Management: Joanne is certified in Key Account Management.2
Strategic Client Success: She specializes in strategic client success partnerships.2
Client Satisfaction: Her role involves ensuring high levels of client satisfaction.3

Career Highlights

Experience: 14 years in the Business Process Outsourcing industry.1
Current Role: Client Success Practice Leader, Financial and Business Services at Sterling.2
Previous Experience: While specific previous roles are not mentioned, her profile suggests a strong background in client success and account management.3

Joanne appears to be a well-established professional in her field, with a focus on client success strategies and account management in the financial and business services sector.