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Joanne Mercado
System Management Specialist at IBM
Joanne Monleon is a seasoned IT professional with 9 years of experience in Virtualization Infrastructure implementation, focusing particularly on Cloud Management Platforms.
Her expertise includes technologies such as VMware Horizon View, VMware ThinApp, VMware vSphere, vRealize Automation, vRealize Orchestrator, Ansible Tower, and Gitlab.
Joanne is proficient in scripting languages like PowerShell, JavaScript, and Ansible YAML.
She holds certifications as a VMware Certified Professional - DV, VMware Certified Associate-Desktop, and ITIL v3 Certified.
Joanne pursued a Bachelor's Degree in Electrical, Electronics, and Communications Engineering at Universidad de Manila.
Throughout her career, Joanne has held positions at renowned organizations, including System Management Specialist at IBM, Infrastructure Team Lead at Accenture, Infrastructure Senior Analyst at Accenture, IT Operations Analyst at Accenture, IT Operation Associate at Accenture, and Technical Support Engineer at SPi Technologies.