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Joanne Desforges
Chief Operating Officer
Joanne Desforges is the Senior Vice President and Chief Operating Officer of Professional Services at Pivotree, a leading Global Commerce Services Provider.13 She is known for her leadership skills and ability to address complex issues, earning trust through her experience and employee engagement.2
At Pivotree, Desforges plays a crucial role in the company's ecommerce strategy. She emphasizes the importance of knowledge acquired through ecommerce as the foundation of customer relationships and a critical component of the commerce ecosystem for high-performing companies.1 Under her leadership, Pivotree offers a full suite of data management services to help companies maximize the value of their customer relationships.1
Desforges is part of the executive team that brought together three leading ecommerce providers – Tenzing, Spark::red, and Thinkwrap – under the Pivotree banner, uniting diverse commerce expertise into a distinctive, valuable, and harmonized service.1 This consolidation aims to help clients navigate the rapidly changing technological landscape and extract maximum value from their IT investments while upgrading capabilities and maintaining uptime.1