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Joanna Flack
SAM & IT Asset Manager at Costa Coffee
Joanna Flack is an accomplished Asset Manager with a strong background in service management and problem-solving. She has extensive experience in setting up Software Asset Management (SAM) and IT Asset processes.
Joanna has held key roles in reputable organizations, including being the SAM & IT Asset Manager at Costa Coffee. Prior to that, she served as the Application Rights Manager and the License & Application Rights Manager at Volkswagen Group UK Ltd. Earlier in her career, she also excelled as a Service Delivery Supervisor at Volkswagen Group UK Ltd.