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Joanna Byfield

Head of Customer Experience at 118118Money

Joanna Byfield has a diverse professional background, currently serving as the Head of Customer Experience at 118118Money.

Her previous experience includes roles at renowned organizations such as the BBC, DFC Global Corp., Choices Estate Agents, David James, and as an Auxiliary Nurse at Cherwood.

During her tenure at the BBC, Joanna Byfield honed her skills in the Talent Team and Production Unit, indicative of her versatility and adaptability.

Her leadership as the Head of Offshore Operations at DFC Global Corp. showcases her strategic acumen and ability to manage complex operational functions.

Starting her career in sales at Choices Estate Agents and transitioning into real estate at David James, Joanna Byfield brings a wealth of experience across different industries.

Her foundational role as an Auxiliary Nurse at Cherwood illustrates her dedication to healthcare and helping others.