Joana Caluducan

Joana Caluducan is an experienced eCommerce Virtual Assistant with two years in the freelance industry, specializing in eCommerce Account Management, Customer Service, Digital Marketing, Social Media Management, and LinkedIn lead generation.

Her skills cover a wide range of eCommerce tasks including LinkedIn Lead Generation and Salesforce VA, product research on Aliexpress, Alibaba, Amazon, and eBay, product listing on platforms like Shopify, Shopee, and Wix Site, product title and description writing, photo editing for Shopify and Wix Site, and inventory management.

Joana has extensive experience in Shopify store listing and order processing through Oberlo, Dropified, and manual methods, customer support on Shopify, and designing and order processing on Print On Demand sites such as Printful and Etsy.

Additionally, she excels in social media management by handling Facebook groups and pages, posting visual content on Facebook and Instagram, organizing pins on Pinterest, and scheduling social media posts using Hootsuite, Buffer, and Planoly. Joana is proficient in photo editing tools like Canva, Crello, Easil, Stencil, and Photoshop.

Moreover, she is skilled in data entry using Google Sheets, Google Docs, MS Word/Excel, internet research, and managing schedules with Google Calendar. Joana has managed customer relationships using platforms like Trello, Zendesk, and Salesforce.

As an online entrepreneur since 2015, Joana has a strong background in managing e-commerce platforms. She studied at San Jose National Community High School and has previously worked as an Amazon Operations Manager, Shopify Virtual Assistant, Virtual Assistant at The Bag Loft, Operation Manager at The Cost B, and Ecommerce Manager at JAQ Business Solutions.