Joan P. Ball, PhD, FRSA

Author Stop, Ask, Explore: Learn to Navigate Change in Uncertain Times// Associate Professor Tobin College of Business// Founder WOMBLab //HBR Contributor//Service Design Master Trainer

Summary

Joan P. Ball, PhD, FRSA, is an accomplished associate professor of marketing at St. John's University, The Peter J. Tobin College of Business. She also possesses an array of accolades from her work in founding the WOMB Service Design Lab, serving as an Innovator in Residence at the Centre for Social Innovation NYC, and holding fellowships at The Royal Society for Arts, Manufactures and Commerce (RSA). 
Her wide-ranging expertise covers fields such as international business management, organizational leadership, economics, and more. She brings a passion for helping emerging and established leaders develop resilience, embrace hope, explore possibilities, and develop an experimental mindset. Joan is interested in creating sustainable services, experiences, and structures to delight people and positively impact the world. 
Joan is known for being a skilled communicator with a gift for crafting engaging narratives that captivate her audience. Her previous roles as Corporate Spokesperson/Media Relations Manager at Consolidated Edison, Director of Public Relations at Learn2.com, and VP of Public Relations at Miller DeMartine Group demonstrate her communication acuity. 