Joakim Eskilsson is a highly educated professional with a Master of Business Administration (MBA) degree from Stockholm School of Economics IFL Executive Education and a Bachelor's degree in Marketing Economy from IHM Business School.

He has a strong background in customer service and logistics, with extensive experience in the retail industry, having served as the Global Head of Customer Service at H&M.

Joakim Eskilsson has held various managerial positions at H&M, including Global Outbound Transportation Manager and Global Distribution & Transport Manager.

He has also contributed to the digital commerce sector as a Board Member at Svensk Digital Handel.

Prior to his roles at H&M, Joakim Eskilsson showcased his leadership skills at Telia, where he held positions such as Function Manager in Logistics, Service & Support, and Marketing Manager at Telia Sverige.