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Jo Najimian
Commercial & Personal Lines Auto Insurance investigations to validate fire, theft, and vandalism claims submitted by insureds. Additional past experience: loss prevention, shrink/shortage, safety metrics
Professional Background
Jo Najimian is a highly skilled and experienced insurance professional, specializing in investigations related to auto insurance claims aimed at validating incidents of fire, theft, and vandalism. With a robust background that encompasses both personal and commercial lines of auto insurance, Jo has developed a reputation for thorough investigations and meticulous attention to detail. Currently, Jo collaborates closely with the Special Investigative Unit (SIU) to report and submit fraudulent claims to the National Insurance Crime Bureau (NICB). This role underscores Jo's commitment to maintaining the integrity of the insurance industry and safeguarding against fraudulent practices.
Throughout Jo’s extensive tenure as an auto insurance adjuster, they have honed their skills in handling various types of claims, particularly in liability and total loss scenarios. This depth of experience places Jo in a unique position to assess claims effectively, ensuring that both insurers and insureds receive equitable treatment in accordance with industry regulations.
Jo's career is further enriched by their substantial experience in corporate and retail loss prevention. Their background in this area has equipped them with the ability to investigate and identify incidents of both internal and external theft, as well as to evaluate safety and security protocols within retail environments. This dual expertise makes Jo a valuable asset in both the insurance and loss prevention sectors, often allowing for a more comprehensive understanding of risk factors and claims management.
Education and Achievements
Jo Najimian earned a Bachelor of Science (B.S.) in Criminal Justice and Corrections from the prestigious University of Cincinnati. This academic foundation has been instrumental in shaping Jo's analytical approach to investigations and claims management. The education received at the University not only provided Jo with essential knowledge about criminal justice but has contributed to their ability to evaluate criminal activities related to insurance claims effectively.
In addition to formal education, Jo's career features multiple roles with prominent organizations in the insurance and retail sectors, demonstrating a career characterized by growth and adaptability. Their experience includes positions such as Auto Damages Senior Adjuster at GM Financial, where Jo leveraged their adjusting skills to effectively manage auto damage claims.
Jo began their professional journey as a Claims Specialist at Universal Fire & Casualty Insurance Company and progressed through various roles. Notably, during their time at State Auto Insurance, Jo served in critical capacities, including as a Fire & Theft Investigator and as a member of the CaRE Coverage & Liability Business Lines team. Each position held at State Auto Insurance contributed to building a comprehensive understanding of insurance principles and claims processes.
Jo's experience also includes a significant role at Root Inc., where they thrived as both a Total Loss Adjuster and a Liability Adjuster, gaining further expertise in the complexities of loss evaluation and customer service.
Jo's foundational experiences in asset protection began at Amazon and Target, providing insight into loss prevention strategies, safety audits, and the management of retail loss in corporate settings. These roles reflect Jo's versatility and ability to apply their knowledge across different domains effectively.
Throughout their career, Jo has continuously demonstrated exceptional problem-solving skills, communication, and analytical abilities, making them a sought-after professional in their field.
Notable Skills and Expertise
- Fraud Investigation: Jo possesses significant expertise in the investigation of fraudulent claims, particularly in the auto insurance domain. Their methodical approach and collaboration with SIU exemplify their dedication to combating insurance fraud.
- Auto Insurance Adjusting: With extensive experience as an auto insurance adjuster, Jo has the knowledge to evaluate liability, assess total loss situations, and navigate the complexities of personal and commercial insurance claims effectively.
- Loss Prevention: Jo’s background in loss prevention is marked by their ability to investigate incidents of theft and ensure the implementation of robust safety and security protocols in retail environments.
- Analytical Skills: Jo’s education in criminal justice complements their professional experience, allowing them to analyze claims critically and make informed decisions based on evidence and investigation findings.
- Adaptability: Jo has shown remarkable adaptability throughout their career by transitioning through various roles in different organizations. This versatility enhances their capability to respond to ever-evolving challenges in both insurance and loss prevention sectors.
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