Jo Golden

Jo Golden is a seasoned strategist and theory-builder with a background in social science specializing in Human-Centered Design, Design Strategy, and Transformation.

Jo supports designers through Design For DC and teaches Foundations of Design Leadership at MICA.

They bring a wealth of experience in Human-Centered Design methods, Service Design, Design Thinking, Design Strategy, Service Transformation, Communications, UX Advocacy, Research, Facilitation, Brand Storytelling, and Content Strategy.

Jo's expertise extends to Teaching, Training, Public Speaking, and Personal Knowledge Management.

Their educational background includes a Doctorate in Philosophy from George Mason University, a Bachelor's degree in Speech Communications, Writing, and English from George Mason University, and a Master's degree from Minnesota State University, Mankato.

Notable roles held by Jo include Service Design Studio Lead at Blue Cross Blue Shield Of Michigan, Faculty in the Design Leadership Program at Maryland Institute College Of Art, Co-Leader And Hcd Education And Strategy Lead at Design For Dc, Design Director at Fjord, Service Design Director at Fjord, Service Design Lead at Fjord, and Consultant at Chaos To Clarity Llc.

They have also served as Adjunct Assistant Professor in Conflict Studies at Georgetown University, a Web And Content Strategist, Brand Storyteller, and Educator at Chaos To Clarity Llc, as well as Educator And Product Designer at the same organization.

Their experience spans various educational and professional roles focusing on teaching, design, conflict resolution, communication, and research.