Suggestions
Jingyu Wang
Head of Enterprise Customer Success at Aurora Solar
Jingyu Wang, PMP, CSM, is a dedicated Customer Service senior executive with over 20 years of experience building and managing highly effective service organizations.
He has a proven record of accomplishment in customer experience management and supporting enterprise/Fortune 500 clients with world-class service.
Jingyu is highly motivated, results-oriented, and excels in partnering with cross-functional teams to handle escalations and deliver measurable results.
His specialties include Cloud Computing, SaaS, Business Strategy, Sales Enablement, and Professional Services among others.
He has a background in Master's in Industrial & Management Engineering from Montana State University-Bozeman and a Bachelor's in Precision Instruments from Tsinghua University.
Jingyu Wang has held leadership positions at companies like Aurora Solar, SugarCRM, Citrix, Relias, Oracle, and RightNow, demonstrating his expertise in Customer Success, Business Development, and Process Re-engineering.
He has led Organizational Change and Sales strategies to elevate Customer Services to higher value.
