Jimena Almendares

Jimena Almendares is a seasoned executive with over 20 years of experience in product management and customer experience. Currently, she serves as the Chief Digital Officer at Decathlon, a position she has held since August 2023. Prior to this, she was the General Manager for Support/Customer Experience at Meta from 2021 to 2023, where she oversaw initiatives aimed at enhancing user experience across Meta's platforms.1

Professional Background

• Decathlon: Chief Digital Officer (2023 - Present)
• Meta: General Manager, Support/Customer Experience (2021 - 2023); Executive in Residence (2020 - 2021)
• Intuit: Various roles including Vice President of Global Expansion and Chief Executive Officer (2017 - 2020)
• OkCupid: Chief Product Officer (2014 - 2016)
• Zynga: Product Lead (2011 - 2012)

Education

Jimena holds a BA in International Relations and an MA in International Business from Sciences Po, where she graduated in the top 5% of her class. She also earned an MBA in Entrepreneurship and Innovation from the Massachusetts Institute of Technology (MIT), where she was a finalist in the MIT 100K Executive Summary Competition.1

Skills and Languages

She is proficient in multiple languages, including:

• English: Native/Bilingual
• Spanish: Native/Bilingual
• French: Full Professional Proficiency
• Italian: Elementary Proficiency
• German: Limited Working Proficiency

Personal Insights

Jimena grew up in Mexico and has worked across 16 countries. She is also a three-time national champion in ice skating and has experience as a TV reporter. Additionally, she is involved as an angel investor with Hustle Fund since 2020.23

Through her diverse roles, Jimena Almendares has demonstrated a strong commitment to enhancing customer experiences and driving innovation within technology companies.