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Jim Pellmann
RETIRED
Jim Pellmann is a seasoned professional with a 20-year career in software technical support and training. He has extensive experience in software development and quality assurance, along with expertise in front-line support for various software and hardware products.
Throughout his career, Jim has excelled in managing teams of 5-11 support engineers. He is known for his focus on knowledge capture, proactive case management, and providing valuable product improvement feedback to development teams.
Jim Pellmann possesses the ability to effectively document and train teams on new internal systems. His strong writing and presentation skills, combined with his organized and detail-oriented approach, make him a valuable asset.
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Location
United States
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