Jim Mercer

Jim Mercer is a distinguished IT and software development executive recognized for his exceptional leadership in forming and guiding global technical teams across different product lines.

His expertise covers areas such as Engineering, DevOps, Agile Transformation, SaaS, Cloud solutions, Customer Success, and Technical Support among others.

With an educational background that includes a Bachelor's degree in Business Administration and Management and an Associate's degree in Computer Science, Jim has honed his skills through academic pursuits and practical experience.

Having held key positions such as Program Vice President, Research Vice President, and Research Director at IDC, as well as roles at CA Technologies and Progress, Jim has accumulated a wealth of experience in software development and infrastructure management.

His accomplishments include launching new products, managing onshore and offshore teams, promoting customer retention through workshops, overseeing continuous integration and deployment processes, and championing corporate sustainability efforts.

Jim Mercer's skill set encompasses a range of competencies from Product Ownership and Management to Test Driven Development, Mobile and Software Delivery, Release Engineering, and proficiency in tools such as Jira and Rally.

Throughout his career, Jim has demonstrated a strong grasp of strategic planning, business acumen, technical prowess, and customer-centric approach, making him a valuable asset in any organization striving for innovation and growth.