Jim Chen

Business Intelligence, Data Analytics, Business System Analysis, Application Design & Implementation
Summary
Jim Chen is a seasoned professional with a rich background in academia, marketing, human resources, finance, eCommerce, manufacturing, and supply chains. He has vast experience and a strong foundation in IT, Business, Processes, and Operations, having worked with Fortune 500 companies.
With expertise as a Subject Matter Expert (SME) in IT and business, Jim excels in various areas such as application analysis, business systems analysis and design, data analysis, project management, change management, Software Development Life Cycle (SDLC), Business Intelligence, SaaS Cloud platforms, and enterprise application implementations.
Jim Chen possesses exceptional analytical, interpersonal communication, and presentation skills. He is highly regarded for efficiently managing multiple projects and tasks concurrently, showcasing his adeptness in handling complex scenarios with finesse.
His technical skills span across different domains including Business Intelligence tools like Tableau, Domo, Google DataStudio, and Oracle Data Visualization Desktop. Jim is proficient in various databases including Oracle, MySQL, SQL Server, PostgreSQL, and Google BigQuery. Additionally, he is well-versed in languages such as SQL, Python, HTML, and XML.
Jim's application expertise includes Oracle, PeopleSoft, Jira, Confluence, Zendesk, Remedy, Eloqua, Salesforce, Curata, Workfront, and Wordpress. He is skilled in using tools like Toad, SQLDeveloper, and Golden, and has management proficiencies in Agile, SDLC, Waterfall, SaaS, Cloud Computing, Business Intelligence, and various documentation processes.
In terms of office technology, Jim Chen is proficient in MS SharePoint, Excel, PowerPoint, Word, MS Office Suite, Visio, Zoom, and Skype. He completed his Bachelor of Science in Business Administration with a focus on Management from California State University, Chico, underscoring his academic prowess.
Jim has held notable positions in prestigious organizations, serving as a Business Intelligence Data Analyst at Stanford University, Business Intelligence Systems Analyst at Google, eBusiness Manager / Business Systems Analyst at Renesas Electronics, Business Systems Analyst at Cisco, Senior IT Engineer at Cisco, Senior Application Systems Analyst at SAP Ariba, Professional Services Group member at PeopleSoft, and Information Technology Solution Specialist at HP, showcasing a diverse and rich professional journey.