Jillian Aslet

Jillian Aslet is an accomplished professional with over 20 years of experience in department store retailing, having held diverse roles spanning various product and service areas.

Jillian has a passion for developing and leading teams to achieve outstanding results, honed across different retail environments including luxury stores, flagship outlets, and new store openings domestically and internationally.

With a strong foundation in Retail Management from Bournemouth University and practical experience at Harrods, House of Fraser, Debenhams, and more, Jillian excels in customer experience, leadership, and department store retailing.

Currently serving as the Head of Customer Operations at Harrods, Jillian Aslet brings a wealth of knowledge and expertise in delivering exceptional customer service and driving operational excellence in the luxury retail sector.