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Jill Speirs
Accomplished Business Operations & Strategy Consultant
Jill Speirs is a seasoned Business Consultant with a strong track record in business operations and strategy consulting, specializing in Customer Strategy, Process Re-engineering, Data Management, Marketing Automation, and CRM Implementation for Fortune 500 clients.
Her success is attributed to her ability to develop effective strategies that align with client expectations, reduce operational costs, enhance customer engagement and retention, and streamline business processes.
She has a diverse leadership background, currently overseeing a team of direct reports, consultants, and vendors to deliver tailored projects for clients, and has worked with renowned Fortune 500 companies in the USA, Canada, and Europe.
With a Master's degree from The University of Manchester and a Bachelor's degree from Queen's University, Jill has honed her expertise over the years in various executive roles at organizations like M2 Partners, Sears Canada, Tenth Power Ltd, Direct Energy, ING DIRECT, Royal Bank of Canada, Bell Mobility, Scotia Insurance, and Chubb Insurance.
Jill's specialties include Operations Leadership, Customer Relationship Management, Performance Management, Fortune 500 Account Management, Vendor Relationships, Customer Experience, Team Leadership, and Process Improvement.
