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Jill Kluge
Brand Adviser at Mandarin Oriental Hotel Group
Jill Kluge, a seasoned professional with over 30 years of experience in the luxury hospitality industry, has recently transitioned from her role as Chief Marketing Officer (CMO) at Mandarin Oriental.
Throughout her tenure with the award-winning Mandarin Oriental Hotel Group, with bases in Asia and London, Jill focused on developing and executing global brand sales & marketing strategies to drive commercial success.
With a background in History from the University of Wales, Cardiff, and post-graduate studies in Human Resources Management and Services from Glamorgan Polytechnic, Jill has a solid educational foundation to support her extensive professional achievements.
Jill has held various key positions within Mandarin Oriental, including Brand Adviser, Global Director of Brand Communications, and Director of Public Relations, contributing significantly to the establishment of the brand as a symbol of luxury and exceptional service.
Even after stepping down from her full-time CMO role, Jill remains connected to Mandarin Oriental as a part-time Brand Adviser, allowing her the flexibility to pursue other interests while continuing to provide her expertise to the brand she has helped shape.
