Jessica Watson

Jessica Watson is a dedicated professional with a strong focus on enhancing client and member experience. With a vibrant and infectious personality, she excels in building lasting internal and external relationships. Throughout her career, Jessica has led the way in launching new departments, positions, and teams. Her skill set includes effective communication and client management, with a specific emphasis on the product and service affinity market. By championing multiple product ownership and enhancing service delivery models, she consistently increases client lifetime value. Jessica has managed over 10,000 business and commercial accounts, providing consulting on product utilization and support tools to optimize business outcomes. She is driven by a desire for continuous improvement and operational excellence.

Jessica's educational background includes a Bachelor's degree in Psychology and English from the University of Kansas. Her professional experience encompasses roles such as Director of Sales at Carbon Chemistry Ltd., Sales and Distributor Relationship Manager at Carbon Chemistry Ltd., Senior Business Relationship Manager at Canvas Credit Union, Member Success Lead at Canvas Credit Union, Technical Support Team Lead at ADT, Technical Support Specialist at ADT, and Order Specialist at Agilent Technologies.